Action for a Better Community (ABC): Adult Services

Address 2
49 Stone Street
City, State Zip
Rochester, NY 14604

Family Self-Sufficiency Program:  Participants commit to a minimum of 15 weeks to explore the needs of their family and learn new ways to move toward their goals and revisit their dreams.  Participating families will identify services, resources and people who can help them get what they need to succeed. We assist with personal interviews, mock employment interviews as well as internet researching for employment, fact gathering and educational opportunities in our new computer lab. We do fun self assessments, where we answer a series of questions to discover our gifts and talents. Other activities will require us to take risks, try new things, talk to new people and share with our peers.

Target Population:  Low-income individuals and families
Hours:  Monday – Thursday 9:00am – 5:00pm, Friday 9:00am - Noon.  Participants must commit and attend daily module sessions for 15 weeks.
Location:  49 Stone Street, 1st floor, Rochester, NY  14604
Contact:  585-325-5116 x3400 or


Workforce Development:

Pre-employment services include coaching and service coordination. All customers will be assessed on career aspirations and have employability and career plans developed. Staff will prepare a customized employability plan for each customer based on documented barriers and the participants’ goals.

Job Club is an opportunity for customers to discuss how their employment search is going and to share best practices among themselves.  Additionally, staff will follow-up with customers to determine if they are making the necessary contacts and researching employment opportunities.  ABC’s Work Readiness Center is used to hold “Job Club Online” where customers are provided instruction to research job opportunities.  Periodically, speakers in industry or the human resources field will facilitate discussions to provide additional insights to customers.

Job Placement: Program staff will develop jobs which provide advancement opportunities, pay more than minimum wage, and are likely to promote economic independence for customers.

Post-employment: Based on an individual’s need(s), program staff will provide post employment services to maintain regular contact with customers and foster their successful transition to the workforce.

Target Population:  ABC's Workforce Development services targets individuals who are unemployed or underemployed.
Hours:  Monday - Friday, 8:30am to 5:00pm
Location:  49 Stone Street, Rochester, NY  14604
Contact:  585-325-5116 x3400 or


The IRS Volunteer Income Tax Assistance Program (VITA) offers free tax help for taxpayers who qualify. Services are offered during the tax season only (January to April).  Trained community volunteers may help with special credits, such as Earned Income Tax Credit, and Child Tax Credit. In addition to free tax return preparation assistance, most sites also offer free electronic filing (e-filing). Individuals taking advantage of the e-file program will receive their refunds in half the time compared to returns filed on paper even faster when tax refunds are deposited directly into one's bank account.

Eligibility:  The VITA Program offers free tax help to low- to moderate-income (generally, $49,000 and below) people who cannot prepare their own tax returns..
Items to bring to the VITA site to have your tax return prepared:

 Proof of identification
Social Security Cards for you, your spouse and dependents and/or a Social Security Number verification letter issued by the Social Security Administration
 Individual Taxpayer Identification Number
  Birth dates for you, your spouse and dependents on the tax return
 Interest and dividend statements from banks (Forms 1099)
 A copy of last year's federal and state returns if available
Proof of bank account routing numbers and account numbers for Direct Deposit, such as a blank check
 Total paid for daycare provider and the daycare provider's tax identifying number (the provider's Social Security Number or the provider's business Employer Identification Number)
 Wage and earning statement(s) Form W-2, W-2G, 1099-R, from all employers

 Location:  550 E. Main Street, Rochester, NY  14607
 Contact Information:  585-325-5116 x3410 or