Directory

New York State Child Abuse Hotline


Toll Free
1-800-342-3720
TTY
1-800-638-5163
About

If you believe that a child is in immediate danger, call 911 or your local police department.

 

The Central Register, also known as the "Hotline", receives telephone calls alleging child abuse or maltreatment within New York State. The Central Register relays information from the calls to the local Child Protective Service for investigation, monitors their prompt response, and identifies if there are prior child abuse or maltreatment reports.

The Hotline receives calls 24 hours a day, seven days a week from two sources: persons who are required by law, or mandated, to report suspected cases of child abuse and maltreatment; and calls from non-mandated reporters, including the public.