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If you are the victim of a crime, the Rochester Police Department Victim Assistance Unit is here to help you.  Hours are Monday - Friday, 8:00am - 5:00 pm, Saturday 8:00am - Noon.
The Victim Assistance Unit does not distribute cash, reimburse for stolen property or advocate for defendants.
The Unit does provide:

Crisis support services after a crime

Home or hospital visits
Explanation of the criminal justice system
Referrals to other agencies
Transportation to and from court for victims and witnesses who have exhausted all other means of transportation
Assistance in filing NYS Crime Victims Compensation